Privacy Policy

Privacy Policy

Logos Learning, LLC. ("Logos Learning," "we," "us") has formulated this Privacy Policy to elucidate our procedures and outline your options concerning the information we gather via our websites, applications, mobile features, and additional services linked to this Privacy Policy ("Services"). This Privacy Policy encompasses our methods of data collection and delineates your entitlements regarding your personal data. Sharing your personal information is optional, and by using the Services or Site, you indicate your acceptance of this Privacy Policy. You shouldn’t use the Site if you don’t agree with this Privacy Notice or any other agreement that governs your use of the Site.

Please be aware that certain features of our Services may necessitate interaction with a third party responsible for operating those specific portions, such as Dyte, Checkr and Intuit QuickBooks. In such instances, the collection, use, and sharing of your personal information will also be governed by their respective privacy policies, leading to the sharing of information between us and the third party.

The Information We Collect

A. Introduction

This Privacy Policy outlines the procedures for gathering information from individuals who visit our website, utilize our products and services (referred to as "Services") without creating accounts (referred to as "Guests"), and those who register and subscribe to our services (referred to as "Users"). It explains how we handle the collected information and details the options available to Guests and Users regarding the collection and utilization of such information.

B. The Information Logos Learning Collects and Receives

We gather information from Visitors and Users who access different sections of our website and utilize various services in diverse ways, including through mobile devices. The specific categories of information we collect depend on your usage of the site and the information you opt to share. Examples of data we directly collect from you include:

1. Contact Details: When you submit an inquiry on the site, we gather your name, email address, and optionally, your phone number, along with general details about the nature of your inquiry. If you create an account on the site, we additionally collect your name, username, password, mailing address, billing address, bank details and other pertinent information associated with delivering services through the site.
   
2. Educational Information: To provide tailored tutoring sessions, we may collect information about your academic progress, learning preferences, and areas of focus. This may include details about your current courses, grades, and learning objectives.
   
3. Payment Details: When you schedule a tutoring session with us, either we or the payment gateway provider may collect billing or other financial information, including credit card or debit card numbers, to process the transaction. For independent tutors registering on our website, we will collect direct deposit details, encompassing billing address, routing number, and account number. If an independent tutor opts for our premium plan during checkout, either we or the payment gateway provider may collect billing or other financial information, including credit card or debit card numbers, to process the transaction. As a security measure, we refrain from storing sensitive cardholder data, such as complete credit or debit card numbers, card authentication data, or sensitive bank account information.
   
4. Transaction Information: When you make a payment for our tutoring services, we collect transaction information, including details such as the payment method, transaction amount, date and time of the transaction, and billing information. This information is used to process your payments, confirm transactions, and provide you with relevant billing details
   
5. Chat Features: When engaging in chat features, such as sending messages to the tutor, please be aware that these conversations will be stored.
   
6. Video Call Recording: During tutoring sessions, video calls between instructors and students may be recorded, including one-to-one meetings and class instruction sessions, for quality assurance and security reasons. If a call is recorded, you will receive a notification within the video call tool.
   
7. Personal And Educational Information: Independent tutors engaging our platform to provide tutoring services are required to provide additional personal information during the registration process. This information encompasses details such as their name, address, profile picture, educational background, work experience, and other pertinent information collectively labeled as "About Yourself." Furthermore, independent tutors may be subject to a background check conducted by an external third-party vendor specializing in criminal background checks. Additionally, for background checks or tax-related purposes such as 1099 and W-9 forms, either we or the third-party vendor we use for these services may collect your date of birth, Social Security number (SSN), or Federal Employer Identification Number (FEIN), along with your address.
   
8. Information From Students and Parents: During the registration process, we gather your name, username, and password from students. Additionally, when a student schedules a tutoring session, we collect payment information. Furthermore, we may also acquire information concerning your academic progress, learning preferences, and specific areas of focus. If you upload something to share with another user or to display publicly on the website or apps, we'll also collect that information.
   
9. Participation And Privacy: Should you opt to engage in a survey, express your thoughts through a review, furnish a testimonial, or engage in social media commentary, it's conceivable that personal details may be disclosed. When you make the choice to partake or comment, there's a possibility of revealing specific information. Furthermore, we may showcase customer testimonials, comments, or reviews on our website, potentially containing personally identifiable information. In such instances, we diligently seek the individual's consent via email or alternative channels before showcasing the testimonial, ensuring we possess the necessary authorization to share information alongside their input.
   
10. Privacy and External Connections: Our website facilitates connections with external websites, each governed by its own distinct information collection procedures. When you share personally identifiable information on websites linked to or from ours, unique regulations may apply to the utilization and disclosure of such information. We explicitly disclaim any monitoring or responsibility for the content or privacy practices of these external websites. Therefore, it is crucial to review the privacy policy of the advertiser or third party upon leaving our website to understand how they intend to manage your personally identifiable information.
    
11. Data Sharing Practices and Data Disclosure to Categories: We may disclose data to third parties for targeted advertising purposes, including analytics companies, third-party advertisers, and social media companies involved in data sale or sharing. We may disclose the information to various entities, such as affiliated companies, technology and communication providers specializing in email delivery or text messaging services, cloud computing providers, technology maintenance and repair vendors, security and background check vendors, customer service vendors, transition-related acquirers, government agencies and law enforcement, or courts if mandated by law. Additionally, we may share your information with third parties to whom you explicitly agree or direct us to share such information.
    
12. Google Analytics: We utilize Google Analytics employing cookies and comparable technologies to gather and analyze data regarding the utilization of our Services, generating reports on activities and trends. These services may additionally capture information pertaining to the use of other websites, applications, and online services.

C. Change in Ownership

As our business evolves, there's a possibility of acquiring or divesting websites, subsidiaries, or business units. In these scenarios, customer information tends to be a transferred business asset. Should there be a change in ownership, merger, or acquisition, the entirety of our customer information may be moved accordingly. Rest assured, all subscribers and registered users will be promptly informed of any alterations in ownership, mergers, or acquisitions involving our assets and a third party.

D. Children’s Policy

Our website is designed for adult use, and we refrain from collecting or retaining any personal information from children unless it is necessary for their participation in classes offered through the platform. It is essential that all classes be monitored by the legal guardian of the child. Logos Learning is committed to not knowingly gathering personally identifiable information from individuals under the age of 13. If you are under 13, kindly refrain from providing any contact details or personal information to Logos Learning. As a parent or legal guardian, if you discover that someone under 13 has shared information without your consent, please contact us promptly to facilitate the removal of such information. We emphasize that all interactions, including tutoring sessions, involving a tutor and a minor must be monitored by the legal guardian. Adhering to the Children's Online Privacy Protection Act (COPPA), we recognize our special responsibility to safeguard personal information obtained about children on our website. Parents are required to sign up on behalf of their children, and we are fully compliant with COPPA, ensuring that special precautions are taken when collecting personally identifiable information from individuals under the age of 13.

E. Information Collected Automatically

Like many other online companies, when you utilize our Services, we receive technical information. These technologies serve various purposes, including analyzing user behavior to enhance the functionality of our Site, retaining your log-in details for future sessions, and presenting you with advertisements tailored to your interests. Logos Learning, in collaboration with its partners, employs cookies or comparable technologies to delve into trends, manage the website, track users' movements across the website, desktop app, and mobile app, and compile demographic information about our user base collectively. The technology responsible for automatically collecting information from Logos Learning Users encompasses cookies, pixel tags, web beacons, SDK’s and scripts. Furthermore, we, along with our marketing partners, affiliates, analytics, and service providers, may utilize a diverse array of other technologies for security and fraud detection purposes. In some instances, third parties may be engaged to carry out these services on our behalf.

F. California Privacy Rights

California residents have the right under the "Shine the Light" law to annually request and receive, at no cost, information about the personal information disclosed to third parties for direct marketing purposes in the previous calendar year.

G. Understanding Social Media Integration and Widgets

Specific sections of the Site incorporate Social Media Features, such as the Facebook Like button, and Widgets, such as the Share this button or interactive mini-applications integrated into our Site. These Features may gather your IP address, track the specific page you are currently viewing on our Site, and potentially set a cookie to ensure the proper functioning of the Feature. Social Media Features and Widgets may be hosted by a third party or directly on our Site. The privacy policy of the company providing these Features dictates your interactions with them.

H. Do Not Track

Certain internet browsers include a "Do Not Track" or similar feature. Nevertheless, due to the absence of a standardized method for browsers to convey this signal, the Site presently does not endorse or accommodate these signals.

Miscellaneous

A. Contact Us for Privacy Policy Inquiries and Clarifications 

For inquiries regarding this Privacy Policy or the practices outlined herein, please reach out to: [email protected] .

B. Changes to This Policy

This Privacy Policy takes effect as of the date indicated at the top of this page. Logos Learning reserves the right to update this Privacy Policy at any time, and any modifications become effective upon posting. If you continue to access or use the Service after being notified of changes to this Privacy Policy, it is considered that you have accepted those changes.